Dunedin | Full time

• Are you looking for a new challenge for 2018? • Do you enjoy providing outstanding customer service? • Join a high performing team with great leadership!

About the CSR Role:

Our client, a leading Dunedin organisation, has asked us to assist them in finding some exceptional customer services representatives. You may already have a CSR background or maybe you just like going the extra mile for your customers. Our client is looking for people with a positive, customer-focussed attitude to join their fast-growing team.

If you are passionate about helping people and have a warm and friendly manner this permanent, full-time CSR role may be an awesome opportunity for you!

You will work as part of a supportive team dealing with incoming customer enquiries. Excellent customer services skills and a professional telephone manner are a requirement of this role. Our client will provide training, support and an opportunity to grow within this dynamic environment.

The skills and experience we are looking for:

  • You must be customer-focussed

  • Capable of meeting individual and team goals, and working within company guidelines, policies and procedures

  • Fast data entry skills, with strong attention to detail and a high degree of accuracy

  • A good working knowledge of Microsoft Office

  • Excellent written and verbal communication skills

  • Able to deal with customer enquiries in a mature and professional manner

  • Capable of learning new information, tasks and systems quickly

  • A positive, friendly and professional demeanour

  • A team player who works well with colleagues

This role presents a great opportunity to build your career while working with a dedicated team!

Is this the opportunity that you have been waiting for? Why wait? Apply today with a short covering letter and current CV.

All applications are assured 100% confidentiality and you will always be contacted before any of your details are passed on to a third party. We look forward to assisting you with your next career step.

Shortlisted applicants will be required to complete some of or all of the following: computer assessments, Ministry of Justice check, credit check.

We require all applicants to have eligibility to work in New Zealand.

If you wish to have a no-obligation chat about this role, call Leanne on (03) 471 7000.

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